Amazon Connect User Guide - Documentation Team
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This guide covers how to get started with using Amazon Connect to make and receive calls, generate helpful metrics and reporting, manage user permissions and security profiles, create contact flows, and scale your contact center to match your business requirements.
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Description
This guide covers how to get started with using Amazon Connect to make and receive calls, generate helpful metrics and reporting, manage user permissions and security profiles, create contact flows, and scale your contact center to match your business requirements.
More Information
| Author | Documentation Team |
|---|---|
| Publisher | Samurai Media Limited |
| Release year | 2018 |
| Cover type | Hardcover |
| EAN | 9789888408566 |