Authentic Customer Centricity (HC) - Alkhatani Saad Zafer
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This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a sup ... Full description
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Description
This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.
More Information
| Author | Alkhatani Saad Zafer |
|---|---|
| Publisher | Information Age Publishing |
| Release year | 2015 |
| Cover type | Hardcover |
| EAN | 9781623969134 |