30% off all books with the code: BOOKS
  • check 10+ million books
  • check New arrivals every day
  • check Trusted by 1M+ customers
  • check Great prices & discounts
  • check Shipping across Europe

Front Office - P. Abbott,S. Lewry

English
1999-03-29
โ‚ฌ109.19 โ‚ฌ155.98

-30% with code BOOKS

In stock at our supplier

Shipping in 15-21 days

30-day return policy

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environmentKey features of this essential text:ยท user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbookยท updated in the ... Full description

You May Also Like

Description

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environmentKey features of this essential text:ยท user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbookยท updated in the light of recent developments such as global distribution systems and the internetยท greater focus on increasing yield and expansion of vital management aspects such as staffing and equipmentยท additional extended, practical exercise material.Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections:ยท Procedural aspectsยท Dealing with peopleยท Increasing yieldยท Management aspectsFront Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.

More Information

Author P. Abbott, S. Lewry
Publisher Routledge
Release year 1999
Cover type Softcover
EAN 9780750642309
Write Your Own Review
You're reviewing: Front Office
Your Rating:

Goodreads Reviews

โ‚ฌ109.19 โ‚ฌ155.98