Gaining Cooperation - Carl Van
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Gaining Cooperation is designed to help anyone who deals with customers on a regular basis. Sometimes customers can be uncooperative. They may not want to sign a form, give information, or supply documentation, even if it is to their benefit. This book provides the reader with a simple three- step process to not only getting the customer's cooperation, but to improving customer service. Some basic maxims ar ... Full description
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Description
More Information
| Author | Carl Van |
|---|---|
| Publisher | CreateSpace Independent Publishing Platform |
| Release year | 2011 |
| Cover type | Softcover |
| EAN | 9781456334109 |