From its very beginnings, ScienceLogic was about creating technology that was not just shiny on the surface but also had depth and substance. We insisted that our solutions be rooted in the fundamentals and also be immune from the market's waxing and waning. We aimed to unlock technology's true potential and make a lasting impact on business and on life. Twenty years later, we're still a pioneer in the IT operations space, supporting operations for thousands of the world's biggest brands. And as for tomorrow, nothing is more exciting than being on the cutting edge of the burgeoning AIOps revolution. This book tells the exciting story of ScienceLogic, its solutions, and its customers. You'll learn how ScienceLogic became a leader in ITOM & AIOps, providing modern IT operations with actionable insights to predict & resolve problems faster in a digital, ephemeral world. You'll discover how the ScienceLogic SL1 platform enables companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services-at speed, at scale, and in real time. Dave Link is the founder and CEO of ScienceLogic. Under Dave's leadership, what began as a 3-person start-up in 2003 has burgeoned into a global enterprise.