Learning To Run - A Guide To Business Process Re-engineering - David Broadbent
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David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: ¿ No Cross-functional communication or co-operation. ¿ No understanding of the end-to-end process ¿ No ownership of the end-to-end process ¿ Blame culture ¿ Silo mentality ¿ Resistance ... Full description
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Description
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: ¿ No Cross-functional communication or co-operation. ¿ No understanding of the end-to-end process ¿ No ownership of the end-to-end process ¿ Blame culture ¿ Silo mentality ¿ Resistance to change ¿ Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
More Information
| Author | David Broadbent |
|---|---|
| Publisher | Grosvenor House Publishing Limited |
| Release year | 2012 |
| Cover type | Softcover |
| EAN | 9781908596901 |