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Re-Engineering the Computer Services Help Desk - Elizabeth Mathis

English
2012-08-29
€21.74 €27.18

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The goal of this project is to re-engineer the Help Desk at USC into a cohesive group that will assist Computer Services to support the instructional mission of the University, provide the core services for the University IT infrastructure, provide excellent customer service, develop the human resources within our organization, support the operations and continual improvement of the institution, and encoura ... Full description

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Description

The goal of this project is to re-engineer the Help Desk at USC into a cohesive group that will assist Computer Services to support the instructional mission of the University, provide the core services for the University IT infrastructure, provide excellent customer service, develop the human resources within our organization, support the operations and continual improvement of the institution, and encourage efficient use of computing and networking among departments.

More Information

Author Elizabeth Mathis
Publisher BiblioGov
Release year 2012
Cover type Softcover
EAN 9781249319955
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€21.74 €27.18