Servicedesk Plus 8.X Essentials - Ankush Agarwal
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This is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM. ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.
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Description
More Information
| Author | Ankush Agarwal |
|---|---|
| Publisher | Packt Publishing |
| Release year | 2013 |
| Cover type | Softcover |
| EAN | 9781849696647 |