A STATE-OF-THE-ART INTRODUCTION TO BUSINESS STATISTICS

In today's business environment, performance improvement must be a constant. The most effective managers and performance specialists are those who can see statistics everywhere they look. They understand the "big picture" of business processes and can apply data analysis methodologies with purpose, deriving actionable conclusions from data and helping organizations toward their goals. Statistical Thinking is the only business statistics book that will help you develop these big picture skills while training you in the use of important tools, including JMP software and key methodologies.

New to this Third Edition:

• A renewed focus on real-world issues of current importance in business, including data science, data visualization, p values and statistical significance, and statistical engineering
• An all-new chapter on data, data pedigree (quality), tools for acquiring data, and evaluating data measurement systems
• A practical framework for understanding outliers, systematic variation, and random variation, enabling you to understand and explain anomalies in any dataset
• Thorough content revisions, including updated graphs and tables, based on firsthand teaching experience and student input