Step-By-Step QFD: Customer-Driven Product Design, Second Edition - John Terninko
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Quality Function Deployment (QFD) is a system that focuses on delivering value by understanding the customer's wants and needs and then deploying these expectations throughout the product development process, thereby satisfying the customer and increasing market share, the ultimate goal. This book was designed as a stand-alone tutorial for the student or beginning practitioner and as a reference for those e ... Full description
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Description
Quality Function Deployment (QFD) is a system that focuses on delivering value by understanding the customer's wants and needs and then deploying these expectations throughout the product development process, thereby satisfying the customer and increasing market share, the ultimate goal. This book was designed as a stand-alone tutorial for the student or beginning practitioner and as a reference for those experiencing manufacturing difficulties.
More Information
| Author | John Terninko |
|---|---|
| Publisher | Taylor & Francis |
| Release year | 1997 |
| Cover type | Softcover |
| EAN | 9781574441109 |