The Five-Module Call Center Training System - Robert Villegas
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The Five-Module Call Center Training System is designed to assist the Call Center Team Leader in helping his employees quickly upgrade their skills to an acceptable level. Call Center Representatives are important for the company because, for many callers, they are the only point of contact they will have with the company. Representatives must know the company's quality assurance standards and be able to re ... Full description
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Description
More Information
| Author | Robert Villegas |
|---|---|
| Publisher | CreateSpace Independent Publishing Platform |
| Release year | 2017 |
| Cover type | Softcover |
| EAN | 9781979537575 |