ENHANCED SECOND EDITION! With more detailed descriptions and newly-added audio links for select tools, the enhanced Ultimate Facilitation Tool Kit is a must-have for

• team leaders,

• decision facilitators,

• management consultants,

• change management leaders,

• project managers,

• design thinking facilitators,

• scrum masters,

and anyone tasked with leading teams formed to solve problems, make decisions, or implement initiatives.

This tool kit reflects the author's 25 years of facilitating hundreds of groups faced with complex decisions, messy problems, and challenging transformations. Users will get more out of each tool thanks to the intuitive descriptions of their purposes, succinct construction steps, helpful illustrations, and tips for use that ensure a successful application of each tool. This invaluable reference book contains tools to enhance your creative thinking, strategic planning, problem-framing, decision-making, and conflict resolution. In addition, its audio links provide deeper insights into the nuances and applications of the more complex tools, explaining why they work the way they do and when they are best used.

This unique tool kit is sure to enhance and enrich your team's dialogue and thinking processes so you can hold more purposeful and inclusive meetings-meetings that achieve better outcom