Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases -
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Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.
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Description
Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.
More Information
| Publisher | Routledge |
|---|---|
| Release year | 2001 |
| Cover type | Hardcover |
| EAN | 9780415222716 |