Virtual Knowledge Communities: IT-supported Visualization and Analysis - Matthias Trier
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Revision with unchanged content. Knowledge work is mainly based on task- or topic-related communication among employees. Much of their time is allocated for searching and mainÂtaiÂning helpful contacts for specific business questions. By that, large yet inÂviÂsible relationship networks develop. Understanding and utilizing such comÂmuÂnities leverages the efficiency of knowledge transfer and collaboration i ... Full description
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Revision with unchanged content. Knowledge work is mainly based on task- or topic-related communication among employees. Much of their time is allocated for searching and mainÂtaiÂning helpful contacts for specific business questions. By that, large yet inÂviÂsible relationship networks develop. Understanding and utilizing such comÂmuÂnities leverages the efficiency of knowledge transfer and collaboration in a comÂpany. Based on detailed foundations of Knowledge Management and Communities of Practice, this book shows that organizations are essentially knowledge netÂworks of communication. Taking this perspective, a detailed procedure for IT-supported network analysis of knowledge communities based on their comÂmuÂnication is introduced together with the required Social Network InÂtelÂliÂgence Software. Using a transparent visual network model and a comÂpreÂhenÂsive network measurement system, the approach integrates methods from DyÂnamic Social Network Analysis, Information Visualization, and Text Mining to identify, monitor and analyze networks. Four practical cases demonstrate how this helps to identify important information bottle necks, important people, clusters, emerging topics, or lifecycles in knowledge communities. The book targets community moderators, corporate managers with a focus on groups and knowledge work, and researchers or students of network anaÂlyÂsis.
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| Author | Matthias Trier |
|---|---|
| Publisher | AV Akademikerverlag |
| Release year | 2012 |
| Cover type | Softcover |
| EAN | 9783639408454 |