Books by Annette Franz
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-30%
Built to Win: Designing a Customer-Centric Culture that Drives Value for Your Business
€25.30
€36.14
-30% with code BOOKS
In stock at our supplier
-30%
Customer Understanding: Three Ways to Put the Customer in Customer Experience (and at the Heart of Your Business)
€37.07
€52.95
-30% with code BOOKS
In stock at our supplier
-30%
Employee Understanding A Three-Pillar Framework for Designing a Great Experience and Driving Business Success
€24.70
€35.29
-30% with code BOOKS
In stock at our supplier