Books by Bernd Stauss
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-20%
Effective Complaint Management: The Business Case for Customer Satisfaction
€118.78
€148.48
-20% with code BOOKS
In stock at our supplier
-20%
Services Science Fundamentals, Challenges and Future Developments
Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn
€85.04
€106.30
-20% with code BOOKS
In stock at our supplier