Books by Janne Ohtonen
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The 5-Star Customer Experience: Three Secrets to Providing Phenomenal Customer Service
€64.50
€80.63
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Zero to hundred in six months: Overcome yourself and achieve your dreams
€21.88
€27.35
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Marry Your Customers!: Customer Experience Management in Telecommunications
€23.32
€29.15
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Business Process Management Capabilities A Scientific Edition
€25.58
€31.98
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You Think You Are Doing Well? Become a Winner with Customer-Centric Process Leadership!
€12.64
€15.80
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