Books by John Futterknecht
No products found matching the selection.
-20%
Customer Tells: Delivering World-Class Customer Service by Reading Your Customers Signs and Signals
John Futterknecht, Marty Seldman, Ben Sorensen
€22.14
€27.68
-20% with code BOOKS
In stock at our supplier
-20%
Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
John Futterknecht, Marty Seldman
€32.53
€40.66
-20% with code BOOKS
In stock at our supplier