Books by Philip N Hardy
Managing the Risks of Working Alone: Personal safety advice for lone workers including preventing and managing challenging, angry and aggressive behaviours
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Managing and Resolving Conflict: Advice for staff on dealing with disruptive or difficult people
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Preventing & Managing Disruptive Behaviour in Adults
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Preventing & Managing Disruptive Passenger Behaviour
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Preventing & Managing Disruptive Behaviour in Children
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