Books by Randy A. Steinberg
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Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives
€43.12
€53.90
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Servicing ITSM: A HANDBOOK OF SERVICE DESCRIPTIONS FOR IT SERVICE MANAGERS AND A MEANS FOR BUILDING THEM
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€55.09
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Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure
€44.85
€56.06
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Implementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner
€64.38
€80.48
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Organizing ITSM: TRANSITIONING THE IT ORGANIZATION FROM SILOS TO SERVICES WITH PRACTICAL ORGANIZATIONAL CHANGE
€41.10
€51.37
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High Velocity ITSM: Agile IT Service Management For Rapid Change In A World Of DevOps, Lean IT and Cloud Computing
€40.78
€50.97
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