Books by Wirtz
Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work, and Life
Pascal Bornet, Thomas H. Davenport, Jochen Wirtz
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Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work, and Life
Bornet, Thomas H. Davenport, Jochen Wirtz
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How can we make the world safe for democracy?
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The Henderson County Curb Market: A Blue Ridge Heritage Since 1924
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Neutron Physics
Karl Wirtz, Karl-Heinrich Beckurts
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Reading Champs: Teaching Reading Made Easy
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Reading Champs: Teaching Reading Made Easy
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The Taste of Bread: A translation of Le Goût du Pain, comment le préserver, comment le retrouver
Raymond Calvel, Ronald L. Wirtz
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Understanding Intelligence Failure: Warning, Response and Deterrence
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DESIGNING CUSTOMER SERVICE PROCESSES
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MANAGING PEOPLE FOR SERVICE ADVANTAGE
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MANAGING CUSTOMER RELATIONSHIPS AND BUILDING LOYALTY
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DESIGNING COMPLAINT HANDLING AND SERVICE RECOVERY STRATEGIES
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SERVICE QUALITY AND PRODUCTIVITY MANAGEMENT
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BUILDING A WORLD CLASS SERVICE ORGANIZATION
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POSITIONING SERVICES IN COMPETITIVE MARKETS
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PRICING SERVICES AND REVENUE MANAGEMENT
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DEVELOPING SERVICE PRODUCTS AND BRANDS
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BALANCING CAPACITY AND DEMAND IN SERVICE OPERATIONS
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Venture Capital, Angel Financing, and Crowdfunding of Entrepreneurial Ventures: A Literature Review
Johannes Wallmeroth, Peter Wirtz, Alexander Peter Groh
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Stories from a Teachers Heart: Memories of Love, Life, and Family
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Stories from a Teachers Heart: Memories of Love, Life, and Family
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